Q: What I get if I buy from you?
A: You'll receive an unique premium account voucher codes. To activate or renew your file hosting premium account, insert unique voucher codes from us, according to the instructions given in our Email.
Q: I have my existing file hosting account, can I use the voucher codes to extend my account?
A: Yes, you can. In fact, we do include the instruction inside the email.
Q: Someone offer me a file hosting account with username and password, should I accept it?
A: Authorized reseller is only allows to distribute voucher codes (Except Easy-Share.com). So, if someone offer you an account with username and password, please DO NOT accept. Do Not Risk Getting Your File Hosting Account Banned.
Q: Why you price is so low and even lower than official price?
A: We are buying accounts in bulk so we able to pass the saving to our customer. Our mission is to provide lower cost premium account with local secure payment options.
Q: What I need to do after I make payment?
A: Please fill-up payment form to indicate you was made payment.
Q: Which payment methods are you accepted?
A: We accept payment via Maybank , CIMB (internet bank transfer / cash deposit machine / deposit over counter / cheque)
Q: Where is your voucher code comes from?
A: We are an official authorized reseller and distributor. The voucher codes is supply from official file hosting service providers.
Q: How long I can get my voucher codes after I submit payment notification?
A: After your payments is verified and you'll be able to receive voucher code immediately. This process usually take less than 6 hours. However, If you did not get any response from us after 12 hours, please contact us.
Q: Can I get replacement voucher code if I lost it?
A: A replacement will be issued providing the voucher code that issues to you has never been used. We do not charges any replacement fees.
Q: Any possible to get refund if I do not want to use my voucher anymore?
A: Yes, refund is possible providing the voucher codes that issues to you before has never been used before. A 10% of refund fees will be charged.
Q: Currently I already have premium account and 3 days is remaining, what happen if I apply voucher code immediately?
A: After you applied the voucher code, the voucher validity period plus remianing validty period will be added up together.
Example: John received and applied a 30 days voucher codes and his current premium account validity period remain 3 days. So, after applied the voucher codes, Kelvin premium account will expire after 33 days.
Example: John received and applied a 30 days voucher codes and his current premium account validity period remain 3 days. So, after applied the voucher codes, Kelvin premium account will expire after 33 days.
Q: How do I contact you?
A: Please send an email to byhatie@yahoo.com / byhatie@gmail.com
